Privacy Policy

1. Who we are

Truvio ("we", "us", "our") is a digital platform based in Rajkot, Gujarat, India. This policy explains how we collect, use and protect personal information when you visit https://truvio.in.

Contact for privacy inquiries: contact@truvio.in

2. Information we collect

We may collect the following categories of information:

• Personal information you provide: When you submit contact or inquiry forms we collect your name, email address, phone number and any other details you supply.
• Automatically collected data: Technical and usage data (for example IP address, browser, pages visited, timestamps) collected via services such as Google Analytics.
• Cookies & similar technologies: We use cookies and tracking technologies to improve site performance and user experience.

3. How we use your information

We use collected information to:

• Respond to and manage inquiries you send via our contact forms.
• Analyze site traffic and usage patterns using Google Analytics.
• Maintain and improve the website’s functionality and security.

We do not send marketing emails or newsletters.

4. Cookies & tracking technologies

We use cookies and similar technologies to collect information about your browsing behavior and preferences. You can control or disable cookies through your browser settings, but some parts of the site may not work properly if cookies are disabled.

5. Data sharing & disclosure

We may share your data with trusted third-party service providers who help operate the site. Currently we use:

• Google Analytics — for site usage and analytics.

We do not sell, rent, or trade personal information to unrelated third parties.

6. Data Protection — DPDP Act, 2023

Truvio complies with the Digital Personal Data Protection (DPDP) Act, 2023. Under the DPDP Act, you have rights including access to your personal data, the right to correction or deletion, and the right to withdraw consent where processing is based on consent.

To exercise these rights, contact us at contact@truvio.in.

7. Data retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, to comply with legal obligations, or to resolve disputes. When no longer required, data will be securely deleted or anonymized.

8. Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, and misuse. However, no online system is 100% secure and we cannot guarantee absolute security.

9. Children’s privacy

Our website is not directed to children under 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us and we will take steps to remove it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the most recent update. Your continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact

If you have questions, requests, or concerns about this Privacy Policy, contact us at:

Truvio
Email: contact@truvio.in
Address: Rajkot, Gujarat, India